Perception is reality and what you see through your frame of mind is what you tend to believe. A cloudy, gloomy, dark day in some people’s eyes can put them in a great mood. While a sunny bright day can be a complete turn off to others. When you think of Senate Transportation Services Philadelphia, words such as prompt, clean, friendly, courteous, and cost-effective should automatically pop in your head. Listed below are past, and present reviews of our customers from other cities and states. How we treat customers in one particular city, is accurate on how we treat our customers in Philadelphia.
Call us at 1-888-556-5331 to get a taste of reality or to write your own review by simply clicking on the rate us link.
(1). Ms Leslie P:⭐️⭐️⭐️⭐️
Prompt on time and reliable pickup to and from the Taylor Swift concert in Philadelphia. I was so anxious about getting there and back and the process was easy and amazing. THANK YOU!
.
(2). Ms. Megan M wrote:⭐️⭐️⭐️⭐️
We used Senate Transportation Philadelphia for the Taylor Swift concert and it was wonderful. Great customer service with quick responses, prompt pickup and logistics, and our driver Ali was excellent. Highly recommend and well worth the additional cost over Uber.
.
(3). Mr. Ajay J wrote:⭐️⭐️⭐️⭐️
This was an excellent experience. Hired a driver to transport me to the Taylor Swift concert and the experience was perfect. I have zero complaints and would recommend to anyone. Fair price, courteous, on time driver, and kind. Can’t beat it.
.
(4). Mr. Rae T wrote:⭐️⭐️⭐️⭐️
Excellent experience getting a shuttle to/from WrestleMania XL. Very organized and well-run. Shuttles were clean and comfortable.
.
(5). VN53 wrote:⭐️⭐️⭐️⭐️
My daughter was visiting me from Los Angeles with her toddler. Since I was unable to pick her up from Dulles Airport I needed to find a safe and reliable car service that had an appropriate car seat for a toddler. The first company I came across on the web was Senate Transportation Services. I called them and spoke to Greg. The interaction with him was so wonderful that I looked no further and booked a car for my daughter. Immediately following that we received a detailed confirmation email from Greg. As promised the driver was waiting for her at baggage claim, with a placard with her name in it. The car was a very roomy 2018 Cadillac Escalade and the ride home was perfect. I did not hesitate to book this service again for her return trip to Los Angeles. I cannot recommend highly enough the professionalism, friendliness and superb service provided by this company!
.
(6). Mr. Sean S wrote:⭐️⭐️⭐️⭐️
I have used this company around four times. I not only felt safe,but appreciated for using their service. The SUV was always clean and the drivers were top notch, esp since they picked me up each time around 3am. I will continue to use their services and I highly recommend them to my coworkers.
.
(7). ssjet wrote:⭐️⭐️⭐️⭐️
We used this service to transport 7 adults around Washington DC this past weekend. Our 96 year old father wanted to visit the WW ll Memorial and see DC. The service was great with our dad who used a wheel chair to get around and were informative about the sites in DC.
.
(8). sweets98 wrote:⭐️⭐️
The Marriott Marquis recommended this service. We reserved a town car and greeter at baggage claim, we did not have anyone waiting and the car was a Avalon with no trunk space. The service we expected was not met. This was three times the cost of Uber and we did that on the way back. Super disappointed after a long day of flying. Still working on getting by money back for the return that I pre-paid.
.
(9). csaenz4 wrote:⭐️⭐️⭐️⭐️
We used this service for a large group (12 people) wine tour from Washington, D.C., to Northern Virginia this past Saturday. The service was exceptional (on-time pick up, accommodating to our schedule with 2 stops, nice and friendly driver) and the vehicle was clean and comfortable. Additionally, prior to the service, Senate Transportation was in communication with me whenever I had questions about our service. I will definitely choose Senate Transportation for future group outings.
.
(10). JcBoston wrote:⭐️⭐️⭐️⭐️
We used Senate Transportation for round trip travel to Nationals Park from our hotel. We were in town for two Red Sox/Nationals games. The service was excellent. The driver Daniel was friendly and knowledgeable. He was so kind and accommodating to my elderly mom, making sure we were as close as possible to the proper gate for drop off and pick up. The vehicle was spotless and roomy. Daniel called to check when we weee ready to leave and we had to wait exiting. Can’t speak highly enough of the experience.
.
(11). Ms. Casey Boccia wrote:⭐️⭐️⭐️⭐️
I was extremely pleased with Senate’s reasonable pricing and excellent service in our roundtrip ride from Baltimore to FedEx Field for the Taylor Swift concert. From my initial online quote request to our final dropoff at home, the entire experience was professional and worry-free. Ronnie, our driver, was fantastic in getting me and my son safely through terrible traffic and insane crowds at the stadium–he was very knowledgable about the best places for drop-offs and pick-ups and was very easy to get in touch with when we needed him. We were in good hands! I would definitely use Senate again for those trips when we don’t want to deal with the hassle of driving or searching for an Uber.
.
(12). AmacD405 wrote:⭐️⭐️⭐️⭐️
I was pleasantly surprised when I received a very reasonable quote for round trip service to/from National Harbor to Fedex Field for a Friday concert. I have had friends stay at hotels close to Fedex Field who have gotten an Uber for the same price. Our driver, Elias, picked us up at the scheduled time (and patiently waited while my party and I finished getting ready) and was communicative towards the end of the night when the concert was over. He even spotted my group walking from far away and stayed on the phone with me to make sure we made our way back to the car safely. I had heard horror stories about traffic to and from concerts at Fedex, but I’m so grateful to say that because of Senate, we did not have any of those experiences. We are to and from Fedex Field in 45 minutes/25 minutes, respectively. It truly helped make for a perfect girls trip! Thanks, ya’ll, and especially, Elias!
.
(13). Ms. Judy S wrote:⭐️⭐️⭐️
After a flight cancellation that almost derailed our vacation, we needed to fly out of Dulles. We couldn’t take our car as our return flight was to Philadelphia. Senate Transportation arranged to pick us up (a 2 hour drive) with almost no notice. They arrived right on time and got us to our flight. Thanks so much!
.
(14). MnMom2016 wrote:⭐️⭐️⭐️⭐️
We used Senate Transportation for round trip service from BWI to DC. They were right on time, had a very clean vehicle, and even had snacks for our kids. We will certainly use this service in our future trips to DC.
.
(15). Tuffy’s mom wrote:⭐️⭐️⭐️⭐️
We decided to hire a transportation service to Dulles Airport for this trip, although we have always driven ourselves in the past. What a treat to have Aly pick us up, help with our luggage, and drop us off right at a Sky Cap desk at Dulles! No stress. No rush. No worry about traffic. Aly was pleasant, professional and a good driver, too!The vehicle was a suburban, and was clean, roomy and comfortable. The price was reasonable, and we I’ll definitely use Senate Transportaion Services again. We highly recommend them!
.
(17). Sc_sam wrote:⭐️⭐️⭐️⭐️
We needed transportation for 2 to the Coldplay Concert at FedEx Field (home of the Redskins). All my other inquiries to other companies came back with a per hour charge, quite expensive. Senate offered a flat rate, plus gratuity, which suited me much better. We booked and kept our fingers crossed that a driver would show.We were not disappointed. At the appointed hour, we walked out of our hotel to find a shiny black Mercedes sedan with a most pleasant and professional driver to take us out to the stadium. After the concert, he met us at the agreed upon place and returned us to our hotel. An great experience all the way around. Would definitely use them again.
.
(18). Mignon C wrote:⭐️⭐️⭐️⭐️
We organized to have Senate for our airport transfers and am so glad we did. The service was excellent both our drivers were friendly and helpful. Also both our vehicles were extremely clean and well maintained. After a long flight it was such a relief not to have to find transportation and worry if they know where to go. All our communications were answered promptly and Senate delivered all that was promised and then some.
.
(19). Farris V wrote:⭐️⭐️⭐️⭐️
Made a last minute call to Senate Transportation for a 30 minute ride from our Hotel to the airport (DCA). There were 7 of us including my 91 year old mother who get car sick easily. First, the gentleman that answered my call was very professional and thorough. After setting up the arrangements he sent me an email verifying everything we just discussed. Isiah picked us up at the hotel in a very clean, large van. He was the perfect driver for my mother. No quick turns or sudden stop and go. He identified all of the sites along the way and even offered to take us down Embassy Row. I will keep this name for the next time I’m in DC. The absolutely the VERY BEST!!!!!!
.
(20). Harpasigm wrote:⭐️⭐️⭐️⭐️
Nice driver, clean and safe car
Picked us (party of seven) at BWI airport. Driver nice, talked about what we were seeing on our way to the hotel. Prices fair.
.
(21). TomNCathi wrote:⭐️⭐️⭐️⭐️
We called Senate at the last minute for shuttle service to the Verizon Center. They were very accomodating and helpful both via phone and email. The shuttle was clean and well kept and our driver was very friendly and provided a safe ride. We would definitely use Senate again.
.
(22). Luke11_46 wrote:⭐️⭐️⭐️⭐️
We hired Senate Transportation Services for Inauguration week activities. We definitely would hire them again even if it is only for transportation to and from the airport. The big advantage we found was that the drivers worked hard to find a way around the traffic congestion. We always felt safe with their drivers. BTW, they can tell you and take you to some of the best “local” restaurants. We were not disappointed to say the least.
.
(23). RandallF wrote:⭐️⭐️⭐️⭐️
Called Senate a few days prior to Christmas. Arranged a ride from Reagan to Chinatown with a stop for a picture at the Capitol Christmas tree. Great service with a friendly driver. Highly recommend!
.
(24). SmartMark wrote:⭐️⭐️⭐️⭐️
After checking TripAdvisor I chose Senate’s and was really pleased with my decision. The email exchange across the pond was efficient and courteous. Upon arrival at Dulles we were confronted with the ridiculously inefficient US Border controls and it took 90 minutes to enter the baggage reclaim area. I was rather anxious that the welcome from our driver may have been less than helpful with the delay but I couldn’t have been further from the truth as George was smiling and calm and very helpful. Even the traffic didn’t change his demeanor and he dropped us off at The Dupont Circle Hotel still smiling. The pre-arranged return journey was as smooth, and I can wholeheartedly recommend Senate Transportation Services, especially George (a great name in Washington!!).
.
(25). Helene C wrote:⭐️⭐️⭐️⭐️
We would highly recommend Senate Transportation Services. They were there when we came out of baggage claim and we had a swift and comfortable trip to our hotel. They were friendly and ensured we saw each point of interest as we passed on our way to the hotel. We would definitely use this service again when visiting the area.
.
(26). AlandDiane wrote:⭐️⭐️⭐️⭐️
We picked Senate after reviewing TripAdvisor. Senate was not the highest ranked, because it had so few reviews. But, every review was an excellent. And, we were not disappointed. Our driver was there waiting for us, before our bags even arrived at the carousel at Dulles. We discussed that we were first time visitors to DC and going on a bus tour of various colonial and civil war sites in the mid Atlantic area. As we drove to our hotel, our driver pointed out the various important monuments and buildings as we were passing. We got our own little mini tour along the way. Every part of the service was perfect. We would definitely use Senate for any future trips to DC!
.
(27). Meg4141 wrote:⭐️⭐️⭐️⭐️
If you need transportation to and from airport or just to have a tour around DC this is the company to call. They met every need we expected. Greg and Jeff both were excellent and even supplied us with snacks and our favorite drinks. Would highly recommend this company and will use them again.
.
(28). Zac Valine wrote:⭐️
Do not Go here very unporofesional Driver. They do not meet you were your request. They force you to pay cash after prepaying on the phone six weeks piror to arrival in the area. They do not treat thir coustumer with respect.
.
(29). Steveref 52 wrote:⭐️⭐️⭐️⭐️
I can only provide an excellent review of Senate Transportation Services. I arranged the pick up at our hotel via email from England a few weeks before our visit and the exercise was very simple and straightforward with no hassle. Greg arrived ten minutes early at the hotel, placed all the luggage in the vehicle and transported us to the airport in a very friendly manner with a flawless value for money service. Would recommend Senate Transportation Service to anyone requiring private transport in the Washington area.
.
(30). Melanie H wrote:⭐️⭐️⭐️⭐️
We travelled from London to Washington and arranged with Greg to collect us, a family of 6 adults, from Washington Dulles for transport to the centre of Washington. Greg was waiting for us at Dulles as expected, contacting us by mobile phone shortly after landing and he waited patiently for us whilst we queued for over an hour to get through passport control. Greg was parked a short distance from Arrivals and his suburban vehicle was roomy and easily accommodated the family plus luggage. Greg was friendly and chatted whilst driving us into Washington, providing some tips and guidance for our holiday. The charge had been paid in advance on a UK credit card and was exactly as quoted. We would recommend this service if you are arriving from the UK at Dulles and looking for transport into downtown Washington. Thank you, Greg.
.
(31). Ms. Lisa wrote:⭐️⭐️⭐️⭐️
I had the pleasure of using Jean Greg-Baptiste’s Senate Transportation Services in Washington D.C. in April, 2016. My rides always came early or on time. There was no pressure if they came early to pick us up. They always kept close contact with me by cell phone and were extremely professional. Mr. Baptiste always oversaw all my rides and made certain that my wheel chair was locked in safely and that my drivers were exemplary. I would highly recommend this service with absolutely no reservations.
.
(32). Ms. Lori wrote:⭐️⭐️⭐️⭐️
Greg and his staff were wonderful! I had arranged for a pick up from the airport to our hotel, went like clockwork! Then I had a Hummer limo reserved for a large group if teenagers, which was extremely affordable and went very smoothly. They had a great ride! We had also arranged for a trip back to the airport from our hotel, I wouldn’t use anyone else! Great service, great email communication, and friendly staff. Will definately use this company again when in DC!
.
(33). Mr. John wrote:⭐️⭐️⭐️
Late night flight into Dulles(midnight) Driver was waiting at the baggage area and picked up luggage and out to the car. 30 Minute ride to the hotel, he was quite helpful in giving my wife and I pointers on how to navigate a city that we are unfamiliar with, which is always welcome.
.
(34). Mr. David wrote:⭐️⭐️⭐️⭐️
Way to go Ronnie, you simply are the best!! After you left us back at the hotel and while recounting the events of the day, we couldn’t help reminiscing over the experience you allowed us,why, it was one of the highlights of the day – the moments spent to and from on a trip with Ronnie!! obviously you give a new spin to the phrase, it’s not the destiny but the journey that counts..absolutely remarkable and highly recommended, you’ve simply raised the bar by providing superior and unparalleled customer service. We will talk about you when we return home, in the interim we have already passed on the good word about the services you offer to the concierge of the hotel. Once again well done Ronnie, you have set new precedence to something as ordinary as ‘transfers’, we very much look forward to such journeys. All the best. David and family.
.
(35). Mr. Angle wrote:⭐️⭐️⭐️⭐️
This is our 4th time using their airport car service from JFK to our residence in Connecticut. Would highly recommend changing the airport rates on the website because the price quotes are slightly different from what it states online. Although the service was reliable and professional each time.
.
(36). Ms. Tina wrote:⭐️⭐️⭐️
We were a little bit away from Nats Park, but Senate Transportation gave me a fair price and our driver, Aly, was on time, courteous and a very safe driver in the chaos going to Nats Park. It was the best money I have ever spent on transportation. I would do it again in a heartbeat, and I highly recommend Aly and Senate Transporation!
.
(37). Ms. Landlord wrote:⭐️⭐️⭐️⭐️
Senate Transportations Services provides excellent customer service, prompt communications and above and beyond professionalism. On a recent work trip to Washington, DC we needed transportation several times and were extremely pleased. The vehicles were clean, drivers attentive and the fleet of vans were on time for our event.
.
(38). Ms. Cindy wrote:⭐️⭐️⭐️⭐️
It was an excellent experience! Our Driver was actually early, waiting for us! The car was clean, roomy, absolutely perfect. Our Driver helped get my walker in the trunk and made that all go smoothly. He was such an experienced driver, we never stopped moving, when one street had a problem, he turned onto another street. He delivered us as close to stadium as possible, which was a short walk to opening gate. He made our experience so much more memorable. I would highly recommend them to anyone who needs dependable, experienced, professional drivers.
.
(39). Ovation wrote:⭐️⭐️⭐️⭐️
Fantastic service! Prompt, courteous, clean, safe- wonderful service!
.
(40). Ms. Theresa C wrote:⭐️⭐️⭐️⭐️
On time, best pricing and friendly driver!
.
(41). Ms. Roxanne wrote:⭐️⭐️⭐️⭐️
My place to be.
.
(42). Mr. Tony wrote:⭐️⭐️⭐️⭐️
Incredibly professional, reasonable price, and friendly. Recommended.
.
(43). Mr. Zhang wrote:⭐️⭐️⭐️⭐️
Perfect service! strongly recommending! Nothing to complain!
.
(44). DK wrote:⭐️⭐️⭐️⭐️
Exceptional communication from start to finish. Greg promised us great service, best rates, amazing 14 passenger Sprinter Van, punctuality and the best driver Joseph- Senate Transportation delivered above and beyond. Will definitely use Senate for all future DC ground transportation needs.
.
(45). Mackie F wrote:⭐️⭐️⭐️⭐️
What an amazing experience. After having been quoted exorbitant prices by a couple of other companies for transport of seven individuals from Union Station to the Sheraton in Pentagon City, we finally found Senate Transportation Services. Originally we had asked for a van. Unfortunately, or actually fortunately our train was late and they could not send the van. So…they sent us a beautiful black SUV and a wonderful driver. The service was so great for our arrival trip that I cancelled our return trip with the other transport service and booked at the last minute with Senate again. I cannot say enough about how pleasant and comfortable the experience was, and our driver was friendly and super helpful. I will most certainly keep this service in mind when I need transport in DC/VA!
.
(46). Ms. Suzie H wrote:⭐️⭐️⭐️⭐️
I used Senate for a round trip ride to the U2 concert. Our driver Terry was prompt, very sweet and service was truly excellent. Car was very nice and rate was quite reasonable. I definitely recommend Senate for any car service needs.
.
(47.79). mep8015:⭐️⭐️⭐️
We used Senate Transportation Philadelphia for the Taylor Swift concert and it was wonderful. Great customer service with quick responses, prompt pickup and logistics, and our driver Ali was excellent. Highly recommend and well worth the additional cost over Uber!
.
(48). Carissa H wrote:⭐️⭐️⭐️⭐️
Van service was waiting for us at Enterprise before we even arrived. Very helpful in collecting our luggage. The ride home was smooth and he knew exactly where to go. He helped up unload once we arrived home. Overall, I had a great experience and I will be using their services again.
.
(49). James D wrote:⭐️
We booked our car service over the phone with Greg and he promised us reliable service for an early AM airport transportation. Boy was he wrong, and we never even thought about our driver not showing up. We missed our flight! This is what happens when you get so full of yourself, and think that bad things won’t happen to you. We should of had a back up planned prepared. I definitely wouldn’t put my trust in Greg or this company because bad things will happen. Customer service is dead!
.
(50). Ed Stewart wrote: ⭐️⭐️⭐️⭐️
Our family always comes to Washington DC every summer and the concierge arranged a private tour for us with Senate Tours and Transportation. Sprinter van was clean and our tour guide Terry was funny and well informed about the monuments. They even allowed us to pay for the tour in cash with the driver. The last hour we invited Terry to have dinner with our family. Incredible tour at a great price.